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国家开放大学11380《商务英语3》期末考试题库及答案(课程号:04011)2025年春

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适用科目:《商务英语3》 课程号:04011 试卷号:11380

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[写作题] 1. [写一封邀请信]You are Susan. Your company will hold an opening ceremony for a new factory.
[写作题] 2. [写一封邀请信]You are Linda. Write a letter to Lily, an important client of your company, inviting her to a New Year celebration for VIP clients. The following information should be included:
[写作题] 3. [写一封询问信(购买办公用品)]You are John Smith who wants to purchase some office equipment (办公用品).
[写作题] 4. [写一封推荐信]Write a recommendation letter for Ms. Mia Stone who has been working in your company for 4 years (80-100 words).
[写作题] 5. [写一封推荐信]Write a recommendation letter for Miss Helen Joyce who has been working in your company for 5 years.
[写作题] 6. [写一封推荐信]Write a recommendation letter for Li Hua who has been working in your company for 5 years. You may include the information below:
[写作题] 7. [写一封推荐信]Suppose you are the manager and write a recommendation letter for Miss Helen Miller according to the following information.
[写作题] 8. [写一封投诉信]Write a complaint letter.You just bought a smartphone and found that the phone doesn't work properly.You may include the information below:
[写作题] 9. [写一封投诉信]Suppose you are Simon.You purchased a Sony digital camera from Amazon.com and found that there were scratches on the screen.You are writing to complain about it.
[写作题] 10. [写一封投诉信]Suppose you are Henry. Last month, you bought a Canon digital camera from JD. com and found that the lens didn't work properly.
[写作题] 11. [写一封求职信]Write a covering letter.You are Helen Joyce and you want to find a job during the summer vocation.You may include the information below:
[写作题] 12. [写一封求职信]Write a cover letter. You are Sam Lee and you want to find a job during the summer vacation.
[写作题] 13. [写一封道歉信]You have made an appointment with your client but failed to keep it. Write a letter of apology to your client according to the information below.
[交际用语] 1. 一()? —Yes, I will try my best.
[交际用语] 2. 一Hello, this is Steven Smith.Nice to hear your voice again. 一Hi, Mr.Smith.()the coverage of your freight forwarding business?
[交际用语] 3. 一Hello!()? —Hello, this is Michael from Tianjin Vanguard Trading Inc.
[交际用语] 4. 一Can you show me the schedule? —().
[交际用语] 5. —()? 一It includes merchandise, packaging and shipping, duty if required, any taxes and insurance.
[交际用语] 6. —()—Yes,I will try my best.
[交际用语] 7. —()—Yes,certainly.We are a medium firm with about two thousand people in two different plants.
[交际用语] 8. —()—Yes, I will try my best.
[交际用语] 9. —()—Well,it is a separate department.But there are two laboratories,one at each production plant.
[交际用语] 10. —()—We offer special services such as personal belongings,express,holiday pick-up and delivery services and so on.
[交际用语] 11. —()—We are headquartered in Shanghai.
[交际用语] 12. —()—Usually,the similar contracts signed with other consignees are based on 12months. 
[交际用语] 13. —()—They refer to the royalties,including patent right,copyright,trademark right,and so on.
[交际用语] 14. —()—Thank you.I must say I have a great staff.
[交际用语] 15. —()—OK.We have 8 major retailers running demonstrations at most branches,and…
[交际用语] 16. —()—It includes merchandise,packaging and shipping,duty if required,any taxes and insurance.
[交际用语] 17. —()—He teaches physics in a school.
[交际用语] 18. —()—For individual income tax,it is within the first 7 days.
[交际用语] 19. —()—Alright,I will try my best.
[交际用语] 20. —()—According to law,they refer to transportation,construction,finance,insurance and the like.
[交际用语] 21. —()It includes merchandise,packaging and shipping,duty if required,any taxes and insurance.
[交际用语] 22. —()?—Yes,I will try my best.
[交际用语] 23. —().—Yes, certainly. We are a medium firm with about two thousand people in two different plants.
[交际用语] 24. —().—Well,it I5 a separate department.But there are two laboratories,one at each production plant.
[交际用语] 25. —().—We offer special services such as personal belongings, express, holiday pick-up and delivery services and so on.
[交际用语] 26. —().—They refer to the royalties, including patent right, copy right, trademark right, and so on.
[交际用语] 27. —().It includes merchandise, packaging and shipping, duty if required, any taxes and insurance.
[交际用语] 28. —().For individual income tax, it is within the first 7 days.
[交际用语] 29. —().Alright, I will try my best.
[交际用语] 30. —().According to law, they refer to transportation, construction, finance, insurance and the like.
[词汇与语法] 1. ()your price be competitive and date of shipment acceptable,we intend to place a large order with you.
[词汇与语法] 2. ()you'd have to tell me how large your order is going to be.
[词汇与语法] 3. ()you have said is very important to us.
[词汇与语法] 4. ()you go to visit a new customer to negotiate a sale,you should find out as much as you can about them.
[词汇与语法] 5. ()this coat is expensive, it will never go out of style.
[词汇与语法] 6. ()the past few years, China's economy has developed rapidly.
[词汇与语法] 7. ()the law,they refer to transportation,construction,finance,insurance and the like.
[词汇与语法] 8. ()the company have enough evidence to prove it's our fault,they can't win.
[词汇与语法] 9. ()law,taxable services refer to transportation,construction,finance,insurance and the like.
[词汇与语法] 10. ()December 31st 1960, he worked in the bank.
[词汇与语法] 11. ()an effective manager lies in knowing the right management style.
[词汇与语法] 12. ()a vacation is always a good way to get relaxation and refreshment.
[词汇与语法] 13. () you go to visit a new customer to negotiate a sale, you should find out as much as you can about them.
[词汇与语法] 14. () a vacation is always a good way to get relaxation and refreshment.
[词汇与语法] 15. ―What is your opinion for promotion of our products?
[词汇与语法] 16. —What is your opinion for promotion of our products?
[词汇与语法] 17. Your T-shirts found a ready market in the eastern part of our country()2014.
[词汇与语法] 18. Young people can learn how entrepreneurship works by()their own companies.
[词汇与语法] 19. You see,with the rapid economic growth nowadays in China,the logistics industry()greatly.
[词汇与语法] 20. You just send the faulty product back to them and they()it free of charge.
[词汇与语法] 21. You have made your clients()too long in the office.
[词汇与语法] 22. you go to visit a new customer to negotiate a sale, you should find out as much as you can about them.
[词汇与语法] 23. You can't imagine how()when they knew they failed in the bid.
[词汇与语法] 24. You can transfer the money () to the publisher's bank.
[词汇与语法] 25. You can send them gifts()your most loyal customers.
[词汇与语法] 26. You can send them gifts()your best clients.
[词汇与语法] 27. You can inform your embassy of your account number so that your money can be()directly.
[词汇与语法] 28. You can get the goods()to your door so quickly nowadays.
[词汇与语法] 29. You can apply for an A US key,which means you can()online with us and update your details online.
[词汇与语法] 30. You are the right person for the job that()your application()the advertisement.
[阅读理解(单选)] 1. With economic development,
[阅读理解(单选)] 2. Three Effective Management Styles
[阅读理解(单选)] 3. These are the latest manifestations of a worrying obsession with e-commerce and the Internet in Asia's largest economies.
[阅读理解(单选)] 4. The market investigation is indispensable to sales promotion.
[阅读理解(单选)] 5. The Importance of Information in the Supply Chain
[阅读理解(单选)] 6. The Importance of Information in the Supply Chain
[阅读理解(单选)] 7. The biggest mistake a workplace leader can make with office culture is failing to devise one at all.
[阅读理解(单选)] 8. No matter how small your business
[阅读理解(单选)] 9. Medical research is constantly trying to find ways to help people live longer,
[阅读理解(单选)] 10. Last week, Jack Ma called for a new “E-WTO”
[阅读理解(单选)] 11. It takes a lot of time and effort to develop and maintain
[阅读理解(单选)] 12. Information is important because it provides the facts that supply chain managers use to make decisions.
[阅读理解(单选)] 13. In business, people have to deal in person
[阅读理解(单选)] 14. Importing and exporting is transferring goods from one country
[阅读理解(单选)] 15. Importing and exporting is transferring goods from one country
[阅读理解(单选)] 16. Hard sell and soft sell are important business
[阅读理解(单选)] 17. Being an effective manager means knowing when to use the right management style.
[阅读理解(单选)] 18. Accounting errors will happen from time to time,
[翻译题] 1. You can inform your bank of your account number so that your money can be transferred directly.
[翻译题] 2. With the rapid economic growth in China,the logistics industry is expanding greatly.
[翻译题] 3. Thus you can protect yourself from identity theft.
[翻译题] 4. This is the house in which we had a business meeting last month.
[翻译题] 5. The teacher with whom I work gave me great help.
[翻译题] 6. The organization started with a small number of children aged ten to twelve.
[翻译题] 7. The meeting when the decision was made was very important.
[翻译题] 8. The doctor asked me if I had been feeling well lately.
[翻译题] 9. The company won't keep going unless we can improve our sales.
[翻译题] 10. Sometimes the distribution processing changes the packages of the goods.
[翻译题] 11. Sometimes a situation will call for a direct style of management.
[翻译题] 12. She went to visit her friend whom she hadn't seen in years.
[翻译题] 13. She went to see the doctor whom she had visited before.
[翻译题] 14. She joined a company whose employees are known for their creativity.
[翻译题] 15. Please tell me how I can use the computer, will you?
[翻译题] 16. Online banking refers to banking activities that are carried out over the Internet on a secure website.
[翻译题] 17. No matter which language you learn, practice is the key to mastering it.
[翻译题] 18. No matter where you work, your employer should have a safety program for you to follow.
[翻译题] 19. My employer encouraged me to improve my skills through online training.
[翻译题] 20. It's essential to train the teachers .
[翻译题] 21. It is important to clear your cookies after each banking session,especially at a public computer.
[翻译题] 22. Information is important because it provides the facts that supply chain managers use to make decisions.
[翻译题] 23. I'm sure you can straighten things out.
[翻译题] 24. I look forward to hearing from you by return.
[翻译题] 25. Goods are often in stagnation during the transfer process,which is called the storage of logistics.
[翻译题] 26. For further information,you can call at the bank’s customer service hotline 12345 to extension 3124,or pay a visit to www.bocusA.com.
[翻译题] 27. Export companies often have a separate export sales force,whose travel and accommodation expenses may be very high.
[翻译题] 28. Based on that,we’ll decide whether to run full-page ads.
[翻译题] 29. As a manager,I was responsible for a 50%increase in sales over a three-month period.
[翻译题] 30. Although we've never met before, I feel like we've known each other for a long time.