电大资源网《商务英语3》形考综合测试答案（新）（课程号：04011）2025年春
最近更新：2025-04-29
国开学习网《商务英语3》形考综合测试答案
– May I suggest the sales start on or about October 1st? –
_____
A. That's a great idea!
- What about another coffee? - _____
– Could you give me your signature here? – _____
- How often do you have listening classes in a week? - _____
– What's your opinion for promotion of our products? –
_____
– What about the commission? – _____
– Excuse me, _____ – It stands for strengths,
weaknesses, opportunities and threats.
- Excuse me. I don't want to interrupt you but… - _____
– Let's go over our promotion plan once again, shall we? –
_____
event.
- _____ - He teaches physics in a school.
- Do you mind telling me where you are from? - _____
- Did you have any trouble with that job? - _____
- Can I help you with your suitcase? - _____
- My grandmother's taken ill and I've got to go down to the hospital. -
_____
– Kathy， I'd like you to meet Maggie Jacobs. – _____,
Maggie. You're doing a great job.
– _____ – Usually, the similar contracts signed with other
consignees are based on 12 months.
-Please give me a hand, won't you? - _____
- You haven't lost the ticket, have you? - _. I know it's not easy to get
another one at the moment.
– Then, what kind of music are you going to have in the background? –
_____
– Good morning. Far East Logistics Company. _____ – Good
morning. This is Maggie Bonner. I would like to know your freight
forwarding business.
- How is the movie? Interesting? - _____
– _____ – Well, it is a separate department. But there
are two laboratories, one at each production plant.
- _____ - He teaches physics in a school.
- Please help yourself to the fish. - _____
– Good afternoon. Can I help you? – _____ – A deposit
account or a current account?
The letter of credit applicant cannot so readily enjoin the _____ bank.
The organization started with a small number of children _____ ten to twelve.
By next year, we will _ enough money for the new car.
So far, Bank of China _____ the qualifications to engage in all-channel
individual foreign exchange settlement and sale business.
_ the company have enough evidence to prove it's our fault, they can't win.
One of the ways to help you stay energized is to engage in a quick
conversation with high-energy colleagues because their positive energy may
_ you.
With the RMB account you can _ and deposit RMB cash directly.
The _____ industry of this country has been running down since 1970s.
The minute you apply _____ insurance, carriers have the right to dig through
your medical records.
Rather than attack the organization that tries to destroy the plan, the
team leaders _____ real hard issues.
They also accuse him _____ trying to sell Mr. Obama's Senate seat to the
highest bidder.
They didn't reply to us, so we have nothing to do but _____.
Sometimes your body language, gestures and expressions may tell people _____
about you than the words you use.
Don't lose your heart but do your utmost instead of making excuses _ you
can't win the case.
Good high-tech researchers must realize that their products _____ meet
consumers’ needs.
When you set up your online banking, be sure _ all of your accounts at the
bank are listed.
The manager asked the customers _____.
It globally allows us to expand our markets for both goods and services
that otherwise may not have been _____ to us.
I'm _____ you'd have to tell me how large your order is going to be.
More young people _ the organization once it began to teach business skills
as part of the school day.
I'll _____ the exchange rate and service charge and then type up the check for
you.
Ideally a negotiation should be a win-win situation so both you and your
customer will probably have to _ on some points.
Mr. Tanaka has subscribed _____ an English language magazine from the United
States.
I usually get a commission of about 6% for the imports. It's a general _____
everywhere else.
A company, _ profits growth is getting slower and slower, has to carefully
find the right way out.
You can't imagine how _ when they knew they failed in the bid.
The worldwide attention _ energy crisis since it has a great impact on
sustainable development.
The _____ holders can choose to buy the phone with a 50% discount.
Often, teams can _____ problems more quickly than what you can accomplish on
your own.
Additionally, make sure that your password is long enough to _____ easily
being hacked.
There is the Planning Department — Chow Fung is _____ it.
Without information, a manager will not know what consumers want, how much
inventory is _____and when more products should be produced and
shipped.
An IT system at a personal computer manufacturer may help a manager _____ the
information and recommend an action.
Business people from all over the world are gathering in Guangzhou, _____
business information and developing friendship.
So far, Bank of China _____ the qualifications to engage in all-channel
individual foreign exchange settlement and sale business.
Had he followed his supervisor's advice, he _ his task.
We will _ an order with your company for digital cameras.
The donations are taxable for the transfer of immovable property, but the
_____ will be assessed by the tax authority.
There is nothing to stop a/an _____ company from creating the same product.
Our new type of treadmill is _____ release next month.
If you want to _____ a project and choose the best process for completing that
project, managing by teamwork is the way to go.
Are there any other features worth _____ about the organization of the
company?
Some of your products are unique in design. They may find a ready_____
in our country.
Mr. Wang bought a new house, _ was very favorable.
I can't attend the meeting in Washington next week so I _____ you as the most
able substitute.
Whether you leave town for a day or for a week, having something fun you _____
will excite you and stimulate energy.
The _ you have with a person determines the kind of language you use.
Natural disasters have obviously caused the country's economic _____.
If you don't count anything he does well _____, he looks pretty lousy.
The management style you select will _____ your people skills and knowledge,
and available resources.
Please find enclosed our brochure and other leaflets _____ our range of
services.
Before I came to Beijing, I _____ as an executive secretary with a trading
company for one year in Britain.
Tony doesn't understand _____.
The two leaders were not good at planning and managing, otherwise the team
_____ the competition.
The little boy is sick and must _____ after the operation.
Steve Jobs, Apple's former chief _____ , made a famous speech at Stanford
University.
The minute you apply _____ insurance, carriers have the right to dig through
your medical records.
_____law, taxable services refer to transportation, construction,
finance, insurance and the like.
The _____ value of the art was put into perspective by the importance of the
cause.
I started with my first job in 2010 and I _ to the position of sales
manager in about two years.
Mrs. Ann _ to an important conference by the time her son arrives here.
_ this coat is expensive, it will never go out of style.
It is necessary to develop those projects which are both _____ and
environmentally friendly.
Even at young ages, children should learn to be _____ their own social
interactions.
Jack felt quite disappointed with the movie because he had expected _____ to
be much better.
Online banking refers to banking activities that _ over the Internet on a
secure website.
If you can supply the equipment, please do not hesitate to contact with us
_____ .
Please just fill in this form with your name and address _____ capital
letters.
Businesses can use free _____ to build rapport and engage customers in
products or services.
Mike and Bob are talking about how to make _ of advertising to promote the
products.
You can send them gifts _____ your most loyal customers.
No, not really. It is becoming more important with the ever _____ economy.
No matter _ full his schedule is, he can always get time off work to be
with his family.
I think a bus stop advertisement is a very wise choice to _ our products.
Too many debts in a company easily _ bankruptcy.
Online banking developed in the late 1990s and grew more popular over the
years since it can make one's financial life much _ to manage.
All the following are channels to get market information EXCEPT _____.
All the following are channels to get market information EXCEPT _____.
All the following are channels to get market information EXCEPT _____.
All the following are channels to get market information EXCEPT _____.
All the following are channels to get market information EXCEPT _____.
Try your best to understand your costs before you set prices for your
products or services.
Try your best to understand your costs before you set prices for your
products or services.
Try your best to understand your costs before you set prices for your
products or services.
Try your best to understand your costs before you set prices for your
products or services.
Try your best to understand your costs before you set prices for your
products or services.
For exchanging USD for RMB or exchanging RMB for USD, the daily limit is _____
worth of RMB.
For exchanging USD for RMB or exchanging RMB for USD, the daily limit is _____
worth of RMB.
For exchanging USD for RMB or exchanging RMB for USD, the daily limit is _____
worth of RMB.
For exchanging USD for RMB or exchanging RMB for USD, the daily limit is _____
worth of RMB.
For exchanging USD for RMB or exchanging RMB for USD, the daily limit is _____
worth of RMB.
Planning a vacation out of the town will excite you and stimulate energy.
Planning a vacation out of the town will excite you and stimulate energy.
Planning a vacation out of the town will excite you and stimulate energy.
Planning a vacation out of the town will excite you and stimulate energy.
Planning a vacation out of the town will excite you and stimulate energy.
What is changing the relationships between buyers and sellers?
What is changing the relationships between buyers and sellers?
What is changing the relationships between buyers and sellers?
What is changing the relationships between buyers and sellers?
What is changing the relationships between buyers and sellers?
The writer suggests that medical research focuses on _____.
healthier
The writer suggests that medical research focuses on _____.
healthier
The writer suggests that medical research focuses on _____.
healthier
The writer suggests that medical research focuses on _____.
healthier
The writer suggests that medical research focuses on _____.
healthier
The passage is discussing if every business has assets or not.
The passage is discussing if every business has assets or not.
The passage is discussing if every business has assets or not.
The passage is discussing if every business has assets or not.
The passage is discussing if every business has assets or not.
According to the passage the author indicates that _____.
According to the passage the author indicates that _____.
According to the passage the author indicates that _____.
According to the passage the author indicates that _____.
According to the passage the author indicates that _____.
No doubt, you have to keep a special eye on your safety or privacy online
banking.
No doubt, you have to keep a special eye on your safety or privacy online
banking.
No doubt, you have to keep a special eye on your safety or privacy online
banking.
No doubt, you have to keep a special eye on your safety or privacy online
banking.
No doubt, you have to keep a special eye on your safety or privacy online
banking.
The doctor asked me if I had been feeling well lately.
This is the house in which we had a business meeting last month.
Although it's expensive, the coat lasts forever and never goes out of
style.
Sometimes a situation will call for a direct style of management.
It's essential to train the teachers .
The company won't keep going unless we can improve our sales.
Although we've never met before, I feel like we've known each other for a
long time.
The organization started with a small number of children aged ten to
twelve.
The meeting when the decision was made was very important.
My employer encouraged me to improve my skills through online training.
No matter which language you learn, practice is the key to mastering it.
No matter where you work, your employer should have a safety program for
you to follow.
She went to see the doctor whom she had visited before.
Please tell me how I can use the computer, will you?
The teacher with whom I work gave me great help.
She joined a company whose employees are known for their creativity.
She went to visit her friend whom she hadn't seen in years.
我父母叫我今晚不要出去太晚。
如果公司削减成本，我们该怎么办？
他们讨论了如何增加销售额。
我在大学的工作总是激励我学习更多。
老师问我是否能在明天前提交作业。
无论你做什么，你都应该尽力做到最好。
我记不起我把书给他的那个人的名字了。
等我们到家的时候，妈妈已经到了。
那位女士得到了那本她从未读过的书。
我出生的那个城市非常美丽。
The market investigation is indispensable to sales promotion. They are
closely related as the lips and teeth, so to speak. What you produce is for
sale on the market. It would be impossible to succeed in selling a product
without first investigating the market.
In the international market, goods on sale coming from different countries
and suppliers are always facing keen competition. Under such circumstances,
they will try everything possible to familiarize themselves with the market
conditions. In making investigations, we ought to get information about
what similar items the competitors are offering on the market, what prices
they are quoting, what features their products have, who are their regular
customers, etc. Then, how can we obtain such information?
There are many channels that we can make use of in doing this sort of work.
The commercial counselor's offices of our embassies stationed abroad can
help us in making market investigations.
Nowadays, our import and export corporations send their trade groups abroad
every now and then. One of their purposes is to make market surveys on the
spot.
Certainly, face-to-face talks with foreign businessmen are also important
channels to get market information. The Chinese Export Commodities Fairs
and some other fairs of similar nature as well as visits of foreign
businessmen provide us with such opportunities. Of course, there are some
other ways of making market investigations.
(1)In making market investigation, one should _____.
(2)The word "indispensable" in the first line means _____.单选题 （难易度:
中）
(3)Which of the following statements is NOT true?
as that of the lips and teeth.
(4)Making market investigation is very important because _____.单选题 （难
易度: 中）
(5)All the following are channels to get market information EXCEPT _____.
Accounting errors will happen from time to time, but many common accounting
mistakes can be avoided with proper planning and preparation. Here are the
top seven accounting mistakes that should be paid more attention to.
(1) Not knowing your true cash balance: Due to things like
automatic payments and bank charges, money that appears in your cash drawer
and your checking account may already be spent.
(2) Mistaking profits for cash: When you have a lot of credit
sales, your company can post big profits without seeing any cash.
(3) Paying bills too soon: If your vendors give you thirty days to pay
them, take it. Unless you get a discount for paying early, paying your
bills only when they're due improves your company's cash flow.
(4) Avoiding book-keeping tasks: Not recording and posting transactions
regularly leaves you with a mountain of book-keeping to deal with in the
end.
(5) Paying accidental dividends: Every time a corporation owner takes money
out of his business, it counts as a dividend. That can lead to a bigger
personal income-tax bill.
(6) Not keeping personal finances separate from business: Mixing up
business and personal money can cause bookkeeping and legal problems.
(7) Setting prices too low: Know your costs before you set product or
service prices, or you run the risk of losing money on every sale. A simple
break-even analysis can help you set prices at a profitable level.
(1)Accounting mistakes are inevitable even with careful handling.判断题 （
难易度: 中）
(2)With a lot of credit sales, your company may have no cash at hand.判断题
（难易度: 中）
(3)It is recommended not to pay bills too soon.
(4)Business money and personal money can be mixed up.
(5)Try your best to understand your costs before you set prices for your
products or services.
With economic development, Chinese banks are extending services in more and
more countries. The following is a brief introduction to RMB business for
personal customers offered by the Bank of China in the United States.
To open an RMB account with the Bank of China in the USA, you must first
open a USD account. Of course, a minimum deposit requirement is needed for
both the USD and the RMB accounts. Then you must complete the Banks Account
Application Form and an Internal Revenue Service (IRS) Form on your status.
In addition, you are required to provide the Bank with your Social Security
Number and two valid identification documents. One is your Passport or
Driver's License, the other is your major credit card, employee
identification card, or health insurance card.
With the RMB account, you can withdraw and deposit RMB cash directly. The
daily limit is 20,000 yuan on each transaction. Usually, a service fee is
charged for withdrawals above 3,000 yuan. You can also exchange USD for RMB
or exchange RMB for USD. The daily limit is USD 4,000 worth of RMB. Be
careful about the exchange rates. They might not be the same as the
exchange rates offered in ChinA.
For further information, you can call the bank's customer service hotline
at 123456789 to extension 9578, or pay a visit to www.bocusA.com.
(1)To open an RMB account with the Bank of China in the USA, you must first
open a(n) _____ account.
(2)There is a minimum deposit requirement for _____.
(3)Which of the following is not valid identification documents for opening
an RMB account in the USA?
(4)The daily limit for withdrawal and deposit is _____ on each
transaction.
(5)For exchanging USD for RMB or exchanging RMB for USD, the daily limit is
_____ worth of RMB.
We all have those days when all we want is to crawl back in bed for a few
more hours. Unfortunately, few of us have that luxury. The following hints
may help you stay energized, or at least get you going until you can make
the time for rest.
?Engage in a quick conversation with high-energy colleagues. Their positive
energy may refresh you. Just be careful not to drag them down!
?Snack more! Having a healthy snack on hand, like a granola bar or fruit
can help your blood sugar levels and may provide a healthy boost of energy.
However, moderation is key! Overeating will do the opposite and drag you
down!
?Exercise. If you know that your schedule does not allow for a visit to the
gym today, find a way to move around during your day. Instead of sending an
email to your co-worker, walk to her desk or just take the stairs today,
even though you're tired. People who exercise get more restful sleep and
often feel more energized than those who don't.
?Drink water. “Hydration is critical,” says Steven Masley, medical
director of the Pritikin Longevity Center in Aventura, FloridA. Much of
your body is made of water. “If you don't hydrate, you're going to feel
tired.”
?Plan a vacation. Whether you leave town for a day or for a week, having
something fun you've been looking forward to will excite you and stimulate
energy.
(1)The main idea of the passage is how to get along with colleagues.判断题
（难易度: 中）
(2)Engage in a long conversation with high-energy colleagues may help you
stay energized.
(3)Healthy refreshments can help your blood sugar levels.判断题 （难易度:
中）
(4)If you drink enough water, you will never feel tired.判断题 （难易度: 中
）
(5)Planning a vacation out of the town will excite you and stimulate
energy.
Information is important because it provides the facts that supply chain
managers use to make decisions. Without information, a manager will not
know what consumers want, how much inventory is in stock, and when more
products should be produced and shipped. In short, without information, a
manager can only make decisions blindly.
Managers must understand how information is gathered and analyzed. This is
where information technology comes into play. Information technology serves
as the eyes and ears of management in a supply chain, capturing and
delivering the information necessary to make a good decision. For instance,
an IT system at a personal computer manufacturer may help a manager analyze
the information and recommend an action. The manager can use the remaining
chips first, then look at demand forecast, and determine whether to order
more chips.
There are four reasons why timely and accurate information has become more
important for effective logistics system design and operations. First,
customers recognize information about order status, product availability,
delivery schedule, and shipment tracking as necessary elements of total
customer service. Then, managers realize that information can be used to
reduce human resource requirements. What's more, information increases
flexibility with regard to how, when, and where resources may be used to
gain strategic advantage. And finally, enhanced information transfer and
exchange capability of using the Internet is changing relationships between
buyers and sellers and refining channel relationships.
(1)Why is information important to supply chain managers?
(2)Which is NOT the function of information technology?
possible.
(3)What is NOT considered as a necessary element of total customer service?
(4)What kind of flexibility does the information increase?
(5)What is changing the relationships between buyers and sellers?
Medical research is constantly trying to find ways to help people live
longer, but is this what people want? A recent survey has found that many
people do not want to live to old age. Most people said that although they
would like a long life, they do not want to live if they are unable to live
an independent life. They do not want to be too ill to take care of
themselves. Many people also said that they would not want to live longer
than their children.
Recent reports suggest that due to not doing enough exercise and eating
junk food, children are becoming less healthy than their parents and these
reports are the reason why some parents are afraid that their children will
die before them. If the conclusions in this survey are true, society must
ask itself if medical research is going in the right direction. Instead of
trying to help old people live longer, perhaps it should be looking at ways
of helping old people stay independent and helping young people stay
healthier.
(1)The writer asks whether _____.
(2)Most people questioned in the survey _____.单选题 （难易
度: 中）
(3)The survey found that many people don't want to _____.
(4)Children are becoming _____.
(5)The writer suggests that medical research focuses on
_____.
healthier
No matter how small your business is and what industry you are in, your
company has assets. From a computer to a processing plant, every single
thing your company owns is an asset.
Assets can be in different forms. Some assets are physical, such as
computers, filing cabinets, and delivery vans. Others are legally binding
promises, such as accounts receivable, the money owed to your company.
Still others seem to exist more on paper, for example, a year's worth of
insurance paid in advance. No matter what form it takes, anything with
monetary value that your company owns counts as an asset.
Assets appear on your balance sheet, reporting the key financial statements
at the end of each accounting period. Your assets will be split into
different types to make analysis easier. The order in which you list them
on the balance sheet typically matches the way they appear in your chart of
accounts.
Assets do more than just show up on reports, though. They are the resources
your company uses to produce revenue. Your business cannot bring in sales
without assets. For product-based businesses, you can't produce anything
without proper assets. It's true for service companies as well. At least,
you must have cash to pay your expenses and to help get the word out that
your company exists. Service companies also need basic tools to provide
service to customers: a hair stylist needs a chair, scissors, and styling
tools; an accountant needs a computer and a lot of file cabinets. Assets
are key factors for any business.
(1)Accounts receivable is not physical asset.
(2)According to the passage, assets appear on the income statement.判断题
（难易度: 中）
(3)Every business can bring in sales without assets.
(4)An accountant is responsible for bookkeeping.
(5)The passage is discussing if every business has assets or not.判断题 （
难易度: 中）
Hard sell and soft sell are important business terms and useful strategies
for sales staff to know and understand. Both of them can work. The effect
depends on the type of customers and the type of products.
A hard sell is a kind of more direct and forceful sales tactics. The sales
person just keeps explaining how good the product is, why people should buy
it and even how the prices might increase if the consumer walks off.
A soft sell is a different approach. The sales person tries to build trust
with consumers. He doesn't put pressure on them to buy things, just
recommending a product and letting the consumers make their own decisions.
An example of soft sell is to distribute free samples to which customers
often respond favorably. Businesses can use free samples to build rapport
and engage customers in products or services. Recommending products between
friends is a little bit like doing soft selling. People don't really care
if someone else buys the product. They are just giving their honest
opinions and trying to be helpful.
Humor in advertising is also used to attract the consumer's attention and
get them interested in the products or services. Customers often resist
hard sales tactics, thus making soft-selling much more effective for
success.
(1)What's the topic and main idea of the passage?
(2)Customers often _____ hard sales tactics, thus making soft-selling
more effective for success.
(3)Examples of soft sell mentioned in the passage include _____.单选题
（难易度: 中）
(4)Making humorous advertisements is one of the approaches companies use to
_____.
(5)According to the passage the author indicates that _____.单选题 （
难易度: 中）
Online banking refers to banking activities that are carried out over the
Internet on a secure website. It developed in the late 1990s and grew more
popular over the years since it can make one's financial life much easier
to manage.
First, you can use online banking to pay your bills. Most banks have a
section in which you set up payees. Fill out the information once, you can
simply choose that profile every time you pay a bill online.
Second, online banking allows you to access your account history and
transactions from anywhere. It is the quickest way to check and see if a
transaction has cleared your account. It also enables you to find out about
unauthorized transactions more quickly.
Third, online banking also allows you to transfer money between accounts
effectively. It is more convenient than using the automated phone service.
When you set up your online banking, be sure that all of your accounts at
the bank are listed. This will make it easier to transfer money and make
loan payments online.
Obviously, you need to pay special attention to your safety or privacy
using online banking. It is important to clear your cookies after each
banking session, especially at a public computer. Additionally, make sure
that your password is long enough to prevent it from easily being hacked.
Never give your online account information to anyone else. Check your
credit report regularly. Thus, you can protect yourself from identity
theft.
(1)Online banking refers to banking systems where you can carry out your
business over the Internet on any website.
(2)Most banks have a section in which you set up your own business.判断题
（难易度: 中）
(3)Online banking is the quickest way to check if a transaction is done.判
断题 （难易度: 中）
(4)Online banking is more useful and easier than automated phone service.判
断题 （难易度: 中）
(5)No doubt, you have to keep a special eye on your safety or privacy
online banking.
